Car Quay | Under the Spotlight
About Car Quay
Car Quay is a used car retailer located in the picturesque Stenson Marina by the River Trent in Derby.
Owner Jamie Caple opened the business in 2017 after converting a boatyard building, with the dream of becoming a go-to destination for quality used cars.
His dream has become a reality with the business attracting customers from across Derbyshire and even further afield.
The business has also attracted national attention, winning Car Dealer Magazine's Newcomer Dealer of the Year honours at the 2019 Used Car Awards. Jamie also won the coveted Dealers' Dealer of the Year, as voted by his peers across the industry.
The Car Quay Approach
Delivering an outstanding customer service was central to the creation of Car Quay.
"I wanted to create a business that I would be happy to buy a used car from. Consequently, as a family-run retailer we have a passionate team who care about our customers and the reputation of our brand," said Jamie Caple.
"At Car Quay we don't just sell cars, we do everything possible to get customers on the road by matching them to their perfect vehicles. We offer advice on vehicles and vehicle maintenance and our friendly staff go the extra mile to make sure customers get the support they need to make a purchase," he said.
Working with eBay Motors Group
With so many car buying journeys starting online, Car Quay chooses to use eBay Motors Group to reach the widest number of in-market car buyers.
"Using eBay Motors Group enables our cars and our brand to be represented on a large number of websites - Motors.co.uk, Gumtree, Top Gear, RAC Cars and Parkers -that are engrained in the car buying public.
"The time saving aspect of using eBay Motors Group is incredibly useful to the business, rather than needing to advertise our vehicles on several different platforms, it's all done from one upload. It's a smart way of advertising and generates high quality leads," he said.
"The eBay Motors Group team are absolutely passionate, engaged and invested in us being successful - because if we're successful they're successful, it works hand in hand.
"It always puts a smile on my face when I pick up the phone and I'm alerted that it's an eBay Motors Group customer enquiry because I know we have a good chance of converting it into a sale," he said.